After a trip to Wal-Mart (or as my freakin' gma calls it, Mal-Marks), I'm sipping on something to help remove the scars I bare from having to deal with the idiots at the Service Desk!
Seriously, your IQ must be in the single digits to work the almighty service desk!
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I've done the help desk thing - never again. If you're lucky, you deal with morons. At worst, you're paid to take abuse.
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